What method does the candidate employ to handle patient feedback effectively?

The candidate employs the method of asking for clarification during consultations to handle patient feedback effectively. This approach demonstrates an active engagement with patients, showing that the counselor values their input and is committed to understanding their concerns fully. By seeking clarification, the counselor can gather specific details that might lead to a deeper understanding of the patient’s needs, fears, or misunderstandings. This practice not only enhances the communication process but also builds trust between the counselor and the patient, creating a supportive environment conducive to therapeutic dialogue. Engaging with feedback in this manner helps ensure that the patient's voice is acknowledged and that their needs are met more accurately during genetic counseling sessions.